Terms of Service

Last Updated: July 10, 2026

These Terms of Service ("Terms") govern access to and use of oxezga.com, the Oxezga trade name and website, website forms, booking flows, chatbot features, content, and related B2B service inquiries. Oxezga is operated by Ombrezga LLC, a Wyoming limited liability company ("Ombrezga", "Company", "we", "us", or "our").

These Terms are intended for business users, founders, companies, professionals, and authorized representatives acting for business or professional purposes. We do not intentionally provide services to children or to users acting primarily for personal, household, or consumer purposes.

1. Company Information

The registered address is used for legal, registered agent, and administrative purposes. It is not a public office, meeting location, customer service location, or operational workspace. Services and operational work are provided remotely.

2. Scope of These Terms

These Terms govern general website use, lead intake, service inquiries, booking flows, chatbot interactions, and general B2B service discussions. They do not replace a signed master services agreement, statement of work, proposal, order form, data processing agreement, non-disclosure agreement, or other written agreement that applies to a specific client project.

Where a specific written agreement exists, that agreement controls for the relevant project. Where there is a conflict between these Terms and a signed agreement, the signed agreement controls unless mandatory law requires otherwise.

3. Acceptance

By accessing oxezga.com, submitting a form, using the chatbot, booking a call, or communicating with us through the website, you agree to these Terms for those website-related activities.

For paid services, heavy contractual provisions such as payment obligations, ownership transfers, confidentiality, dispute-resolution clauses, data processing obligations, and project-specific limitations should be confirmed in a written proposal, statement of work, order form, MSA, DPA, or other written agreement accepted by authorized representatives.

4. B2B Services

Oxezga may provide B2B services such as growth strategy, performance marketing, branding, social media, web development, AI automation, consulting, analytics, and related business services. The exact scope, deliverables, deadlines, fees, exclusions, dependencies, acceptance criteria, and responsibilities should be defined in the applicable proposal, order form, or statement of work.

We do not guarantee revenue, profit, ROAS, sales volume, lead volume, SEO rankings, traffic, platform approval, account recovery, or any specific commercial outcome. Any references to strategy, growth, conversion, optimization, or performance describe the nature of our services and do not create a guarantee of results.

5. Client Responsibilities

You are responsible for providing accurate information, timely approvals, lawful materials, required access, and business decisions needed for the services. You are also responsible for ensuring that your products, services, offers, claims, landing pages, customer data, advertising accounts, email lists, and marketing instructions comply with applicable laws and platform policies.

• Do not provide passwords, API keys, payment details, or sensitive secrets through website forms, chatbot messages, or ordinary email unless we specifically request them through an appropriate secure channel.
• Where possible, provide access through delegated user invitations, role-based permissions, and least-privilege access rather than shared credentials.
• You must review and approve factual claims, regulated claims, testimonials, ad copy, targeting, landing pages, and final creative before publication where relevant.

6. Payments, Deposits, Cancellations, and Late Payment

Fees, payment schedules, deposits, retainers, setup fees, third-party costs, renewal terms, cancellation rules, and refund eligibility should be stated in the applicable proposal, invoice, order form, or written agreement.

Deposits, retainers, setup fees, completed work, booked capacity, third-party costs, software costs, advertising spend, and custom work may be non-refundable to the extent they are earned, allocated, committed, completed, or non-recoverable, unless the applicable written agreement or mandatory law provides otherwise.

If payment is overdue, we may suspend work, withhold deliverables, pause support, or restrict further services after reasonable notice, unless immediate action is required for security, legal, platform, or abuse-prevention reasons. Suspension does not waive amounts already owed.

7. Data Protection and Client Data

Our processing of personal information through the website, lead forms, booking flows, chatbot, and direct service intake is described in our Privacy & Data Protection Policy.

If we process personal data strictly on behalf of a client, such as CRM records, customer lists, audiences, analytics data, pixels, email lists, or other client-controlled personal data, the parties should enter into an appropriate Data Processing Agreement (DPA) or equivalent written data-protection terms before such processing begins.

You represent that any personal data, account data, customer data, audience data, or third-party information you provide to us has been collected and shared with all required notices, rights, permissions, consents, and legal bases.

8. AI, Automation, and Chatbot Features

The website may include an AI-powered assistant ("Ox") designed to answer questions about Oxezga, route visitors to relevant services, and provide general information. Ox is not a human agent and does not provide legal, financial, medical, tax, investment, cybersecurity exploitation, or other regulated professional advice.

AI-generated or AI-assisted responses may be incomplete, inaccurate, outdated, or unsuitable for your specific situation. For official commercial terms, project commitments, pricing, legal notices, or service obligations, contact us directly through an appropriate human channel.

Oxezga may use AI tools, automation, analytics, software providers, and workflow systems to support internal operations and client work. Project-specific use of AI tools, client-data restrictions, confidentiality requirements, human review, and ownership of outputs should be addressed in the relevant proposal, SOW, MSA, DPA, or written agreement.

9. Third-Party Platforms and Providers

Many services depend on third-party platforms and providers, including advertising platforms, analytics tools, CRM systems, hosting providers, email providers, AI providers, design tools, website platforms, payment processors, booking tools, and client-owned systems.

We do not control third-party platform policies, outages, algorithm changes, account reviews, ad approvals, bans, data-processing practices, pricing changes, integrations, or service interruptions. We are not responsible for third-party failures outside our reasonable control, but this does not exclude responsibility for our own proven negligence, breach of written agreement, or obligations that cannot legally be limited.

10. Intellectual Property and Deliverables

We retain ownership of our pre-existing materials, know-how, reusable systems, templates, code libraries, automation frameworks, processes, prompts, workflows, documentation, methods, and internal tools unless expressly transferred in a signed written agreement.

You retain ownership of materials, data, trademarks, content, accounts, and instructions you provide to us, subject to the license needed for us to perform the services.

Ownership or licensing of final deliverables, source files, editable files, code repositories, third-party assets, stock materials, fonts, AI-assisted outputs, and exclusive rights should be stated in the applicable SOW, order form, proposal, or written agreement. Unless otherwise agreed in writing, rights in final paid deliverables are granted only after full payment of the applicable fees.

We will not use your name, logo, screenshots, results, testimonials, or case-study details in public portfolio, advertising, or promotional materials without your written permission.

11. Third-Party Intellectual Property

Third-party names, logos, services, platforms, and trademarks may appear on the website for descriptive, nominative, or informational purposes. We do not claim ownership of third-party trademarks and do not imply sponsorship, endorsement, certification, or partnership unless expressly stated.

If you believe content on oxezga.com infringes your rights, contact us at info@ombrezga.com with enough detail for us to review the issue.

12. Confidentiality

During a project, each party may receive confidential business, technical, financial, strategic, or operational information from the other. The receiving party should use confidential information only for the relevant business purpose, protect it with reasonable care, and limit access to people who need it for the project.

More detailed confidentiality terms, including duration, exclusions, required disclosures, return/deletion, subcontractor access, security standards, and remedies, should be set out in an MSA, NDA, SOW, or other written agreement where appropriate.

13. No Professional Advice

Website content, chatbot messages, strategy discussions, templates, automation ideas, examples, analytics observations, and AI-assisted outputs are provided for general business, marketing, operational, or informational purposes only. Unless expressly agreed in writing, we do not provide legal, tax, accounting, financial, medical, investment, regulatory, or other licensed professional advice.

14. Disclaimers

To the maximum extent permitted by law, the website, chatbot, content, forms, booking flows, and general information are provided on an "as is" and "as available" basis. We disclaim warranties of accuracy, completeness, availability, uninterrupted operation, error-free operation, non-infringement, merchantability, fitness for a particular purpose, commercial success, and results, except where such disclaimers are prohibited by applicable law.

Nothing in these Terms limits rights or obligations that cannot legally be waived or limited.

15. Limitation of Liability

To the maximum extent permitted by law, Ombrezga LLC, Oxezga, and their owners, managers, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages, including loss of revenue, business opportunity, goodwill, data, advertising spend, rankings, platform accounts, or business interruption.

For website use and general unpaid interactions, our total aggregate liability will not exceed one hundred U.S. dollars (US $100) to the extent permitted by law. For paid services, unless a signed written agreement states otherwise, our total aggregate liability for a claim will not exceed the fees actually paid to us for the specific service giving rise to the claim during the twelve (12) months before the event giving rise to liability.

These limitations do not apply where prohibited by law, and do not limit liability for fraud, intentional misconduct, or other liability that cannot legally be limited.

16. Indemnification

You agree to defend, indemnify, and hold harmless Ombrezga LLC, Oxezga, and their owners, managers, contractors, service providers, and affiliates from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from your breach of these Terms, your unlawful materials or instructions, your products or services, your customer data, your advertising claims, your violation of third-party rights, your misuse of our website or services, or your failure to obtain required rights, notices, consents, or approvals.

Any project-specific indemnities, including intellectual-property indemnities for final deliverables, should be stated in the applicable written agreement.

17. Suspension and Termination

We may suspend or terminate access to the website, chatbot, communications, project work, support, or services if you breach these Terms, fail to pay amounts due, misuse systems, create legal or security risk, provide unlawful instructions, engage in abusive conduct, or violate applicable platform rules. Termination does not eliminate payment obligations, confidentiality obligations, intellectual-property restrictions, dispute provisions, disclaimers, limitations of liability, or obligations that by their nature should survive.

18. Dispute Resolution

Before filing a formal claim, the parties agree to attempt in good faith to resolve disputes through written notice and direct communication for thirty (30) days.

Where validly agreed and permitted by applicable law, business disputes arising out of or relating to these Terms, the website, or the parties' relationship may be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in English by one arbitrator, and may be conducted remotely unless the parties agree otherwise or applicable rules require otherwise.

This arbitration provision applies only where enforceable and does not apply to claims that cannot legally be required to go to arbitration under applicable consumer, employment, data protection, public injunctive relief, or other mandatory laws. Either party may seek temporary or preliminary injunctive relief in court to protect intellectual property, confidential information, systems, accounts, data, or urgent legal rights without waiving arbitration where arbitration applies.

To the maximum extent permitted by law, disputes must be brought individually and not as a class, collective, consolidated, or representative proceeding.

19. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules, except where mandatory applicable law requires otherwise. Any court proceeding permitted under these Terms will be brought in the state or federal courts located in Wyoming, unless applicable law requires otherwise.

20. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last Updated" date. Continued use of the website after an update means you accept the updated Terms for future use.

21. Contact Information